ADRC-N Disability Benefit Specialist
Sawyer County Health and Human Services is accepting applications for a full time (35 hours per week) Aging and Disability Resource Center of the North (ADRC-N) Disability Benefit Specialist (DBS). Under the direct supervision of the Adult Long Term Care Unit Supervisor (responsibilities include ADRC-N Hayward Branch supervision), the ADRC-N DBS will assist people living within the ADRC-N region with developmental disabilities, physical disabilities, mental illness, and/or substance abuse disorders between the ages of 18 and 59 with accessing public and private benefits. The Adult Long Term Care Unit Supervisor collaborates with a DBS Program Attorney to provide substantive case oversight.
Qualifications for this position include a minimum of a bachelor’s degree from an accredited human services program or related field and 1 year of relevant experience. An equivalent combination of training and experience may be considered. Minimum of 1 year experience in working with people with disabilities, community organizations, and resources. Knowledge of and/or experience in computer use and keyboarding. Valid Wisconsin Driver’s License and reliable transportation for regular commute throughout the ADCRC-N region. Must successfully complete new worker training as required by DHS and ADRC-N.
Sawyer County offers a generous fringe benefit package including health insurance, retirement, life insurance, vacation, sick leave, and holiday pay.
Complete position description and application form may be obtained at the Sawyer County Human Resources Office of the Courthouse at 10610 Main St., Hayward, by calling 715 634-7554 ex 2226, or from the Sawyer County web site at www.sawyercountygov.org under Information/Employment.
Applicants must complete the Sawyer County application form and submit it with a resume no later than 4:00 p.m. on June 2, 2016. Application and resume may be returned to the Sawyer County Human Resources Office, Suite 23, Hayward, WI 54843, or may be submitted electronically through the Sawyer County web site.
Sawyer County is an Affirmative Action / Equal Opportunity Employer
Women and Minorities Encouraged to Apply
Sawyer County Position Description
Title: ADRC-N Disability Benefit Specialist
Department: Sawyer County Health and Human Services, Aging and Disability Resource Center, Sawyer County Branch
Reports to: Adult Long Term Care Unit Supervisor
Purpose of Position:
To assist people living within the Aging and Disability Resource Center of the North (ADRC-N) region with developmental disabilities, physical disabilities, mental illness, and/or substance abuse disorders between the ages of 18 and 59 with accessing public and private benefits. The position is supervised by the Adult Long Term Care Unit Supervisor (responsibilities include ADRC-N Hayward Branch supervision) who collaborates with a Disability Benefit Specialist (DBS) Program Attorney to provide substantive case oversight.
The duties and responsibilities described below are normal for this position. These are not to be construed as exclusive or all inclusive. Other duties may be required and assigned.
Duties and Responsibilities:
Job duties are assigned and the employee uses initiative to meet recurring objectives. DBS Program Attorney is consulted on case decisions prior to completion of new worker training; completed cases are reviewed for accuracy. Following successful completion of training, consults DBS Program Attorney for substantive case oversight.
• Provide outreach and public education for ADRC-N region through the development of a regular schedule for on- site
office hours, informational materials, written newspaper and newsletter articles and personal presentation or
appearance on radio or TV, if appropriate; carries an ongoing public relations role
• Target group includes low-income, frail/disabled, rural and socially isolated population
• Conducts home visits when necessary and provides information to alert individuals of their rights, benefits, and
• Provide accurate and current information regarding eligibility for all publicly-funded disability benefits and private
services available within the ADRC-N region
• Assist and advise individuals with identifying and applying for benefits, entitlements, or reimbursements
• Provide advice in areas permitted by law for non-attorneys to individuals on issues involving rights, benefits, or
• Provide direct advocacy under the supervision from the DBS Program Attorneys on behalf of persons with disabilities
in cases involving rights, benefits, or entitlements
• Explore alternatives for financial assistance
• Conduct intake, interview, and evaluation and determines appropriateness of initiating a case through necessary
screening, research and investigation and assesses likelihood of public benefit eligibility of each client; screens for
• Secure verification and documentation of required information
• Prepare, transcribes, queries, and enters information into appropriate computer systems
• Comprehend the intent and effects of documents pertaining to bank accounts, insurance policies, mortgages, rental
agreements, interest, stocks, bonds, divestments, tax forms, retirement and Social Security payments, pay stubs, and
• Maintain confidential, organized, detailed and carefully documented case files for each client/case
• Interpret regulations and standards set forth in policy manuals accurately and logically
• Identifie issues/problems that people with disabilities are encountering and refers to DBS program attorneys or
other appropriate resources, services, agencies, or private attorneys
• Determine the accuracy of information and reconciles discrepancies
• Keep informed of and process all program changes
• With DBS Program Attorney’s assistance, represent clients with disabilities in appeals or disputes including, but not
limited to, Social Security Administration, economic support, Division of Vocational Rehabilitation, clinics, hospitals,
and housing authorities
• Participate in and completes ongoing training as required by the Wisconsin Department of Health Services (DHS) and
• Complete required daily/monthly/quarterly/annual reports and complies with all established policies and
procedures of the state and county
• Participates in regional, local and individual meetings as required
• Due to the regional nature of this position, extensive travel will be required
• Perform all other duties as assigned
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND EXPERIENCE:
Minimum of a bachelor’s degree from an accredited human services program or related field and 1 year of relevant experience. An equivalent combination of training and experience may be considered. Minimum of 1 year experience in working with people with disabilities, community organizations, and resources. Knowledge of and/or experience with public benefits (e.g., Medicare, Medicaid, SSDI, etc.) preferred. Minimum of 1 year experience in computer use and keyboarding. Valid Wisconsin Driver's License and reliable transportation for regular commute throughout the ADRC-N region. Must successfully complete new worker training as required by Wisconsin DHS and the ADRC-N.
ESSENTIAL KNOWLEDGE, SKILLS, AND ABILITIES:
• Personal and professional integrity
• Ability to work collaboratively with clients, staff, the public, community agencies, programs, and resources
• Self-directive, innovative, and able to exercise sound judgment
• Ability to interview clients skillfully and tactfully
• Ability to maintain confidentiality
• Ability to explain complex programs
• Ability to make mathematical computations
• Ability to gather facts and record them accurately
• Ability to remain calm in stressful and conflicting situations
• Ability to work independently and use effective time management techniques
• Ability to meet multiple timelines
• Ability to communicate effectively through oral and written communication
• Deal with sensitivity to the needs of people with different cultural, environmental, and social backgrounds
• Analyze data, problem solve, and make logical decisions
• Write and prepare a variety of statistical reports, records, and charts
• Establish and maintain effective working relationship with others
• Input, access, and analyze data using a computer terminal
• Accept agency philosophy, purpose, and objectives
PHYSICAL AND MENTAL ABILITIES REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS:
Language Ability and Interpersonal Communication
Ability to analyze data and information using established criteria in order to determine consequences and to identify and select alternatives. Ability to compare, count, differentiate, measure, copy, record, and transcribe data and information. Ability to classify, compute, tabulate, and categorize data. Ability to counsel and mediate. Ability to persuade, convince, and train others. Ability to advise and provide interpretation regarding the application of policies, procedures, and standards to specific situations.
Ability to sit or stand for extended periods of time while performing duties. Ability to drive. Ability work out in the field. Ability to perform physical demands such as seeing, hearing, and color perception to make judgments both in the office and out in the field.
Ability to operate a variety of office equipment including computer terminal, typewriter, telephone, fax machine, calculator/adding machine, and photocopier. Ability to coordinate eyes, hands, feet, and limbs in performing movements requiring moderate skill, such as typing. Ability to sustain prolonged visual concentration. Ability to exert light physical effort in sedentary to light work which may involve some lifting, carrying, pushing, and pulling.
Ability to work under safe conditions where exposure to environmental factors such as repetitive computer keyboard use poses a very limited risk of injury.
This description has been prepared to assist in evaluating responsibilities, duties, and skills of the position. The duties listed above are intended as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. The job description does not constitute an employment agreement between the County and employee and is subject to change by the County as the needs of the County and the requirements of the position change.
Formal application, rating or education and experience; oral interview and reference check. A state background check is required.
The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
Sawyer County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with representatives of Sawyer County.
Employee Signature Human Resources
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